Prepare properly with ExamDeck, sit your exam — and if you still don't pass, we add 3 months of All-Access to your account, free, so you can walk into the retake stronger.
The guarantee rewards real preparation. Meet the four conditions below (all of them are verifiable — the first three straight from your study data in ExamDeck), and if the exam still doesn't go your way, your retake prep is on us: 3 months of All-Access, every exam bank, free.
This is an access extension, not a cash refund — refunds are covered separately by our 7-day money-back policy.
Purchase your exam bank (single or All-Access) 30+ days before your exam date — and set that date in your dashboard so the countdown and pace tracking are on record.
Answer every question in your exam's bank at least once before exam day. The dashboard shows your coverage ("questions seen") at all times.
Your overall accuracy in ExamDeck must be 80% or higher before your exam date — the level our data associates with exam readiness.
Email [email protected] from your account email within 30 days of your exam date, attaching the official score report showing a fail.
One claim per exam bank per account. Claims are reviewed manually against your account's study data — expect a reply within a few business days. The guarantee applies to exams whose bank you owned (single purchase or active All-Access) on your exam date. Abuse (e.g. answer-dumping runs to inflate coverage minutes before a claim) voids eligibility — we can see the timestamps too. 🙂
Original questions, an explanation for every option, timed mocks and a readiness score — with a guarantee that stands behind the method.
Start free →Last reviewed: September 2026