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PMI-PBA® · PMI · Analysis · Bank updated 2026-07-02

PMI-PBA® practice questions: Analysis

5 free questions from 103 on this area · answer and explanation for each · no sign-up

These 5 questions come from the Analysis section of our PMI-PBA® bank (103 questions on this area, which carries 35% of the real exam). Every question is original, with the correct answer explained and linked to the source it is drawn from.

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1/5 · Analysis
A business analyst is documenting the current process used by warehouse staff to pick and pack customer orders. When interviewed, staff members struggle to fully describe their workflow because many steps have become automatic habits they no longer consciously think about. Which elicitation technique would BEST capture this tacit knowledge?
AConduct a follow-up structured interview using a more detailed question list.
BDistribute a written survey asking staff to rate the difficulty of each process step.
CReview the official warehouse procedure manual for the picking and packing process.
DObserve the staff performing their actual picking and packing tasks in the work environment.
Show answer & explanation
D is correct. Observation (including job shadowing) is the elicitation technique best suited to capturing tacit or habitual knowledge that stakeholders find difficult to verbalize, because it records actual behavior directly rather than relying on self-reported recall. Interviews, surveys, and document analysis all depend on someone articulating or having previously documented the process, which is precisely the challenge in this scenario.
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2/5 · Analysis
Early in a mobile app project, a business analyst wants to validate the basic screen layout and navigation flow with stakeholders before development resources are committed, using simple boxes and placeholder text without color, branding, or real data. Which technique is BEST suited to this stage?
AA low-fidelity wireframe showing basic layout and navigation only
BA context diagram showing the mobile app and its external systems
CA use case describing the screens in narrative text form
DA high-fidelity interactive prototype with final visual design and sample data
Show answer & explanation
A is correct. Low-fidelity wireframes are the appropriate tool early in a project because they are inexpensive to produce and change, allowing stakeholders to validate structure and flow before committing to detailed visual design or development. Higher-fidelity prototypes are typically reserved for later validation closer to build or usability testing.
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3/5 · Analysis
In PMI business analysis guidance, describing a requirement as 'verifiable' primarily means that:
AIt is written so that an objective test, inspection, or demonstration can determine whether the requirement has been satisfied.
BIt appears in the requirements traceability matrix along with its source and related design elements.
CIt has been formally reviewed and signed off by all relevant stakeholders.
DIt does not conflict with any other documented requirement in the same solution.
Show answer & explanation
A is correct. Verifiable (or testable) requirements are written so that a clear, objective method — such as a test case, inspection, or demonstration — can determine whether they have been satisfied. This is distinct from related but separate characteristics such as traceability, consistency, and stakeholder sign-off.
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4/5 · Analysis
A team writes the following acceptance criteria: 'Given a registered customer, When they submit an order over $500, Then the order requires manager approval.' A reviewer points out that this criterion does not address what happens when the order is exactly $500.00. Which action should the business analyst take?
ARemove the dollar threshold from the criterion entirely so the story can be tested without a specific boundary.
BClarify the boundary condition with the product owner and add a separate Given-When-Then scenario that explicitly states the expected behavior at exactly $500.
CChange "over $500" to "at least $500" without confirming with the product owner, since that reading is more common in practice.
DLeave the criterion as written, since developers will infer the boundary behavior from the code during implementation.
Show answer & explanation
B is correct. Acceptance criteria must resolve boundary conditions explicitly rather than leaving them open to interpretation. The BA's role is to elicit the missing decision from the accountable stakeholder and document it as a testable scenario, preventing defects and rework later in the lifecycle.
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5/5 · Analysis
Following a large cross-functional workshop with 20 attendees to elicit requirements for a new vendor payment approval workflow, the business analyst wants an efficient way to confirm that the documented workshop outputs accurately reflect group consensus. Which approach is most appropriate?
AEscalate the workshop outputs directly to the steering committee for approval
BDistribute the consolidated workshop notes and draft process flow to all attendees for review and written confirmation or correction within a defined timeframe
CAssume consensus was reached because no one objected during the workshop
DRe-interview each of the 20 attendees individually to repeat the same questions
Show answer & explanation
B is correct. When a large group participates in elicitation, circulating consolidated notes or a draft artifact for confirmation is a scalable way to validate that the documented output accurately reflects what was discussed and agreed. This avoids both the inefficiency of re-interviewing everyone and the risk of assuming silence equals agreement.
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