PSM II · Scrum.org · Evolving the Agile Organization · Bank updated 2026-09-17
PSM II practice questions: Evolving the Agile Organization
5 free questions from 22 on this area · answer and explanation for each · no sign-up
These 5 questions come from the Evolving the Agile Organization section of our PSM II bank (22 questions on this area, which carries 20% of the real exam). Every question is original, with the correct answer explained and linked to the source it is drawn from.
1/5 · Evolving the Agile Organization
Two Scrum Teams building the same product share a single database administrator (DBA) outside either team. The DBA is chronically overloaded, causing repeated Sprint Backlog delays for both teams. As Scrum Master for one of the teams, what is the most appropriate action?
ATrack the DBA's ticket queue during the Daily Scrum and personally reprioritize the DBA's work based on the Sprint Backlog.
BRaise the shared-resource constraint as an organizational impediment beyond the team's authority, working with management and the other team's Scrum Master while helping the team plan around it in the meantime.
CAsk the Product Owner to remove every Product Backlog item requiring database changes until the constraint disappears on its own.
DInstruct the Developers to stop depending on the DBA and take over all database work themselves immediately, regardless of their current skills.
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B is correct. A shared bottleneck resource outside the team's control is a classic organizational impediment. The Scrum Guide (2020) expects the Scrum Master to help remove impediments to the Scrum Team's progress, escalating and collaborating at the organizational level when the fix is outside the team's authority, rather than quietly absorbing the constraint or overstepping into another department's management.
↗ the Scrum Guide (2020) + Scrum.org Professional Scrum Competencies - Evolving the Agile Organization
2/5 · Evolving the Agile Organization · easy
The Scrum Guide (2020) removed the earlier term 'servant leader' and replaced it with what description of the Scrum Master's leadership style?
A'Servant leader' is still the exact term used in the 2020 Scrum Guide.
BA 'true leader who serves the Scrum Team and the larger organization.'
CA 'neutral secretary who documents and distributes team decisions.'
DA 'facilitative manager who directs the Developers' daily work.'
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3/5 · Evolving the Agile Organization
Which statement about the Evidence-Based Management (EBM) framework, as referenced in Scrum.org's Professional Scrum Competencies, is correct?
AEBM provides Key Value Areas, such as Current Value, Unrealized Value, Time-to-Market, and Ability to Innovate, that organizations can use as empirical measures to guide decisions and improve organizational agility, complementing Scrum's existing inspection points.
BEBM is a mandatory Scrum artifact that the Product Owner must update every Sprint.
CEBM replaces the Sprint Review as the primary inspection point for the product.
DEBM measures only individual Developer productivity in order to identify low performers.
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4/5 · Evolving the Agile Organization
A Scrum Master has stabilized their own team's practices and now wants to serve the wider organization in its Scrum adoption, consistent with the Scrum Guide (2020). Which set of actions best reflects that accountability?
APlanning Scrum implementations across the organization, helping employees and stakeholders understand and enact empiricism, and removing barriers between stakeholders and Scrum Teams, in ways that increase the productivity of the Scrum Team.
BTaking over the Product Owner's stakeholder communications entirely so other departments only ever talk to the Scrum Master.
CMandating that every department in the company adopt two-week Sprints within the next quarter, regardless of context.
DWriting a company-wide policy that fixes scope, cost, and schedule for all future projects to bring predictability to leadership.
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5/5 · Evolving the Agile Organization · easy
According to the Scrum Guide (2020), how is the Scrum Master's leadership best described in relation to the Scrum Team and the wider organization?
AA leader only within the Scrum Team; influencing the wider organization is the exclusive responsibility of the Product Owner.
BA project manager who plans and tracks all Sprint work on behalf of the Scrum Team and reports status to organizational leadership.
CA true leader who serves the Scrum Team and the larger organization, helping people outside the Scrum Team understand which of their interactions with it are helpful and which are not.
DA servant leader whose primary duty is to personally remove every impediment so team members never have to interact with the organization themselves.
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