CCBA® · IIBA · Solution Evaluation · Bank updated 2026-07-02
CCBA® practice questions: Solution Evaluation
5 free questions from 42 on this area · answer and explanation for each · no sign-up
These 5 questions come from the Solution Evaluation section of our CCBA® bank (42 questions on this area, which carries 6% of the real exam). Every question is original, with the correct answer explained and linked to the source it is drawn from.
1/5 · Solution Evaluation · easy
In the Solution Evaluation knowledge area, what is the primary purpose of the task Analyze Performance Measures?
ATo collect raw operational data from the solution as it runs in production
BTo recommend specific actions that increase the value the solution delivers
CTo define the acceptance criteria the solution must meet before deployment
DTo provide insight into how the solution is performing relative to the value it is expected to deliver
Show answer & explanation
D is correct. Analyze Performance Measures takes the performance data produced by Measure Solution Performance and interprets it to determine whether the solution is meeting, exceeding, or falling short of expected value. Its output, the solution performance analysis, then feeds the later limitation-assessment and recommendation tasks.
↗ BABOK v3 (intermediate) — Solution Evaluation
2/5 · Solution Evaluation
After analysis confirms that a loan-origination system is processing applications more slowly than required, the business analyst investigates and finds the bottleneck is a hard-coded credit-check timeout inside the system itself. Which Solution Evaluation task is the business analyst performing?
ARecommend Actions to Increase Solution Value
BAssess Solution Limitations
CAssess Enterprise Limitations
DMeasure Solution Performance
Show answer & explanation
B is correct. Assess Solution Limitations determines whether the cause of a performance shortfall lies inside the solution. A hard-coded internal timeout is a solution-internal constraint. Assess Enterprise Limitations, by contrast, addresses constraints in the organization surrounding the solution.
↗ BABOK v3 (intermediate) — Solution Evaluation
3/5 · Solution Evaluation
A retailer deploys a new self-checkout system. Before go-live, the team must decide what will be measured. The sponsor wants to know whether the system delivers the intended value, but stakeholders have offered several candidate metrics. According to BABOK v3, what is the most important consideration when selecting which solution performance measures to use?
AThe measures should align with the business goals and objectives the solution was intended to meet
BThe measures should be selected by the project manager to keep the count of metrics under a fixed limit
CThe measures should be the ones that are cheapest and quickest for IT operations to collect automatically
DThe measures should match whatever key performance indicators competitors publish in their annual reports
Show answer & explanation
A is correct. Defining solution performance measures begins with the value the solution was intended to deliver, captured in the business goals and objectives. Measures that are not connected to those objectives cannot tell stakeholders whether the solution is meeting its purpose, regardless of how easy or cheap they are to collect.
↗ BABOK v3 (intermediate) — Solution Evaluation
4/5 · Solution Evaluation
A shared services center is being introduced so that several departments stop performing accounting tasks independently. The business analyst assessing enterprise limitations maps how roles, reporting lines, and responsibilities across those departments will shift. Which element of Assess Enterprise Limitations is the analyst primarily addressing?
ADefining solution performance measures
BStakeholder impact analysis examining how the solution changes job functions, organizational structures, and responsibilities
CValidating performance measures with stakeholders
DInternal solution component dependency analysis
Show answer & explanation
B is correct. Assess Enterprise Limitations includes analyzing the impact on stakeholders, such as changes to job functions, organizational structures, and responsibilities. Mapping how roles and reporting lines shift across departments under a shared services model is exactly this stakeholder impact and organizational structure analysis.
↗ BABOK v3 (intermediate) — Solution Evaluation
5/5 · Solution Evaluation · hard
A document-imaging platform has consumed three years and a large budget but still fails to meet throughput targets. During Recommend Actions to Increase Solution Value, several stakeholders argue that retiring it now would 'waste everything already spent.' Applying BABOK guidance on replacement and retirement decisions, how should the business analyst frame this argument?
AThe amount already invested is the opportunity cost of the decision and must be weighed against the value of alternative courses of action
BOngoing cost versus initial investment is the only relevant factor, so the initial three-year investment should be amortized before any retirement decision is made
CBecause the component has reached the end of its practical lifespan, necessity dictates that it must be retired regardless of any other factor
DThe money and effort already committed cannot be recovered and is effectively irrelevant; the decision should rest on the future investment required and the future benefits that can be gained
Show answer & explanation
D is correct. Recommend Actions to Increase Solution Value lists sunk cost as a factor that can distort replacement and retirement decisions. BABOK is explicit that because the investment cannot be recovered it is effectively irrelevant, and that decisions should be based on future investment required and future benefits. The distractors misapply the three sibling factors BABOK lists alongside sunk cost (opportunity cost, necessity, ongoing cost versus initial investment), each plausible to a candidate who confuses these closely related terms.
↗ BABOK v3 (intermediate) — Solution Evaluation
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