CCBA® · IIBA · Strategy Analysis · Bank updated 2026-07-02
CCBA® practice questions: Strategy Analysis
5 free questions from 42 on this area · answer and explanation for each · no sign-up
These 5 questions come from the Strategy Analysis section of our CCBA® bank (42 questions on this area, which carries 12% of the real exam). Every question is original, with the correct answer explained and linked to the source it is drawn from.
1/5 · Strategy Analysis
An insurer has documented its current claims-processing capabilities and has also defined a clearly articulated future state in which 80% of straightforward claims are auto-adjudicated. Leadership now asks the analyst to identify exactly which new capabilities the organization lacks in order to reach that future state. Which activity most directly produces this information?
APerforming a gap analysis between the current state and the future state
BConducting a SWOT analysis of the claims department
CDeveloping the business case for the auto-adjudication initiative
DDefining the solution scope and boundaries
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A is correct. Once both current state and future state are understood, gap analysis identifies the difference between them — the new or changed capabilities needed to meet the business need. This gap drives later work such as the change strategy, solution scope, and business case, but those are downstream of, not equivalent to, the gap analysis itself.
↗ BABOK v3 (intermediate) — Strategy Analysis
2/5 · Strategy Analysis
In the Define Change Strategy task, the BA describes both the scope of the change and the scope of the solution. Which statement correctly distinguishes 'scope of change' from 'solution scope' as used in BABOK v3?
AScope of change is the nature and extent of the change itself, while solution scope defines the boundaries of the solution that results from the change
BScope of change defines only the budget, while solution scope defines only the schedule
CScope of change and solution scope are synonyms describing the same set of boundaries
DSolution scope describes the change effort, while scope of change describes the finished product features
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A is correct. Define Change Strategy produces a description of both the change (the transition activities and what is affected) and the solution scope (boundaries of the resulting solution). Keeping these distinct prevents conflating the journey with the destination.
↗ BABOK v3 (intermediate) — Strategy Analysis
3/5 · Strategy Analysis · hard
A retail enterprise wants to combine its existing customer-loyalty data, its mobile app platform, and its in-store fulfillment network to launch an entirely new same-day personalized offer service that none of these functions currently delivers on their own. As the business analyst studies the current state to identify where gaps exist, which view of the enterprise will most directly support this objective?
AA technology-and-infrastructure view, because the new service depends on the mobile platform and fulfillment systems being integrated first.
BA policies view, because launching a new service primarily depends on which decisions the organization is permitted to make.
CA capability-centric view, because capabilities sit in a functional hierarchy with relationships to one another, making it easier to spot gaps when combining them into a new outcome.
DA process-centric view, because it organizes activities end-to-end to deliver value to customers and makes it easier to confirm performance improvements.
Show answer & explanation
C is correct. BABOK distinguishes two lenses for examining capabilities and processes. A capability-centric view suits the search for innovative solutions that combine existing capabilities into a new outcome because capabilities are organized in a functional hierarchy with relationships, making gaps easier to identify. A process-centric view suits improving the performance of current end-to-end activities. The scenario describes recombining existing functions into a brand-new service, which points to the capability view.
↗ BABOK v3 (intermediate) — Strategy Analysis
4/5 · Strategy Analysis · hard
A regulator has mandated a new compliance capability. The business analyst's analysis shows the resulting future state will actually capture less overall value than the current state, yet recommends the change still be defined and pursued. Which statement from BABOK best supports proceeding despite the value decrease?
AMeeting the business objectives alone justifies the transition regardless of any value evaluation.
BBecause the change is mandated, potential value need not be identified for the future state.
CPotential value must always exceed current-state value, so the analysis must contain an error that should be corrected before proceeding.
DA future state may represent a decrease in value yet still be necessary, for example to comply with new regulations so the enterprise can remain operating.
Show answer & explanation
D is correct. BABOK notes that while a change must normally result in greater value than taking no action, it is possible for the future state to represent a decrease in value for some stakeholders or even the enterprise as a whole. New regulations or increased competition are given as examples that must be addressed for the enterprise to remain operating, even if overall captured value falls. Importantly, meeting objectives alone does not justify the transition; potential value is still evaluated.
↗ BABOK v3 (intermediate) — Strategy Analysis
5/5 · Strategy Analysis
During Assess Risks, a startup's leadership team is willing to pursue an aggressive, unproven market entry despite a high chance of failure because the potential upside is enormous, while a regulated bank in the same portfolio refuses any approach that could threaten compliance. A business analyst notes these differing postures to calibrate how risks will be treated. Which concept is the analyst applying?
AResidual risk remaining after mitigation
BRisk transference to a third party
CRisk avoidance as the default response strategy
DRisk tolerance of the stakeholders and organization
Show answer & explanation
D is correct. Assess Risks distinguishes risk tolerance levels: risk-aversion, neutrality, and risk-seeking. A startup accepting high failure odds for large upside is risk-seeking, while the compliance-focused bank is risk-averse. Understanding these tolerances determines which risk responses are appropriate.
↗ BABOK v3 (intermediate) — Strategy Analysis
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