BCS BA Found. · BCS · Analysing and Managing Stakeholders · Bank updated 2026-11-04
BCS BA Found. practice questions: Analysing and Managing Stakeholders
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These 5 questions come from the Analysing and Managing Stakeholders section of our BCS BA Found. bank (18 questions on this area, which carries 10% of the real exam). Every question is original, with the correct answer explained and linked to the source it is drawn from.
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1/5 · Analysing and Managing Stakeholders · easy
When constructing a RACI chart to clarify roles for a set of business analysis tasks, what is the key rule regarding the 'Accountable' designation for any single task?
AThe Accountable entry can be left blank for low-risk tasks
BExactly one person or role should be Accountable for each task, even where several people are Responsible for doing the work
CThe Accountable person must personally perform most of the task's work
DMultiple people may share accountability for the same task as long as they agree among themselves
2/5 · Analysing and Managing Stakeholders · hard
Using the stakeholder wheel to categorise external stakeholders, which category best describes an organisation that jointly collaborates with the change sponsor's organisation, sharing risk and reward in delivering an outcome, as distinct from an organisation that simply provides goods or services under a standard contract?
ARegulators
BCompetitors
CSuppliers
DPartners
3/5 · Analysing and Managing Stakeholders · hard
Midway through a business change programme, a departmental stakeholder who was initially plotted as low power/low interest gains significant influence after being appointed to lead the new operating model, and simultaneously becomes far more engaged in requirements decisions. What should the business analyst do?
ARemove the stakeholder from further analysis, since informal influence gained mid-project does not affect a stakeholder's formal power rating
BLeave the original power/interest grid unchanged, since stakeholder analysis is typically carried out once at project initiation
CRe-assess and re-plot the stakeholder on the power/interest grid, moving them toward 'manage closely' and adjusting the engagement strategy accordingly
DReclassify the stakeholder using a RACI chart instead, since power/interest grids cannot be updated once issued
4/5 · Analysing and Managing Stakeholders · easy
When plotting stakeholders on the power/interest matrix as part of stakeholder analysis, what does a stakeholder's 'interest' rating primarily represent?
AThe seniority of the stakeholder's job title relative to other stakeholders in the organisation.
BThe number of hours per week the stakeholder is contractually required to spend on project activities.
CThe size of the financial stake or monetary investment the stakeholder has committed to the project.
DThe degree of concern the stakeholder has about, and their expected level of involvement in, the outcome of the change.
Answer: D. In the power/interest matrix, 'interest' captures how concerned a stakeholder is about the change and how much they care about its outcome, which is distinct from their formal authority (power), financial exposure, or time commitment. Correctly separating these dimensions is essential to placing stakeholders in the right quadrant and choosing an appropriate engagement approach.
Source: the BCS Business Analysis Foundation syllabus - Analysing and Managing Stakeholders
5/5 · Analysing and Managing Stakeholders
A business analyst is defining reporting requirements and data access rights for a change that affects three departments. A social network map of the departments has already been produced. The analyst wants to find out what is requested, by whom and how often. Which group of people on the map should the analyst talk to first?
Athe information brokers
Bthe boundary spanners
Cthe central connectors
Dthe peripheral specialists
Answer: A. Social network analysis identifies four roles: central connector, boundary spanner, information broker and peripheral specialist. Each suits a different use. Central connectors and boundary spanners help with introductions, peripheral specialists with specialist expertise, and information brokers with understanding the flow of information, including what is requested, by whom and how often. That makes them the right people for reporting requirements and data access rights.
Source: Paul, Cadle, Turner (eds), Business Analysis Techniques, 2nd ed., BCS, Technique 35: Social network analysis - Using social network analysis, p. n/a
Source: the BCS Business Analysis Foundation syllabus v4.1 + 'Business Analysis, 4th Edition' (Paul & Cadle, BCS 2020) - Investigating the Business Situation
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